1. Acceptance of Terms By accessing or using Pon-Pam, you agree to these Terms & Conditions. If you do not agree, please do not use the platform.

2. Platform Purpose Pon-Pam is a community-based platform designed to connect individuals, families, and businesses with independent service providers. Pon-Pam does not directly provide services and is not an employer, agency, or contractor of any provider.

3. Independent Providers All service providers on Pon-Pam operate as independent contractors, not employees, partners, or agents of Pon-Pam. Providers are responsible for their own services, qualifications, licenses, certifications, insurance (if applicable), and taxes.

4. User Responsibilities All users agree to: Provide accurate and truthful information Use the platform in a respectful and lawful manner Communicate clearly and honestly with other users Refrain from fraudulent, abusive, or harmful behavior Pon-Pam reserves the right to suspend or remove any account that violates these Terms.

5. Payments & Fees Pon-Pam may charge subscription fees, booking fees, or other platform-related fees. All applicable fees will be clearly presented before payment. Service prices are determined by providers or agreed upon before booking. Pon-Pam does not guarantee payment outcomes or resolve all disputes but may assist at its discretion.

6. Changes to Terms, Fees, or Platform Pon-Pam may update these Terms & Conditions, pricing, features, or policies at any time. Continued use of the platform after changes are posted constitutes acceptance of those changes.

7. No Guarantee of Service Pon-Pam does not guarantee: Provider availability Service completion or quality Outcomes or satisfaction from any service All service arrangements are made directly between users. 8. Limitation of Liability Pon-Pam is not responsible for: Injuries, losses, damages, or disputes arising from services Actions or omissions of users Delays, cancellations, or service performance Use of the platform is at your own risk.

9. Account Suspension or Termination Pon-Pam may suspend or terminate accounts at any time to protect users, the community, or the integrity of the platform.

10. Governing Law These Terms & Conditions are governed by the laws of the State of New Jersey.

11. Contact For general questions regarding these Terms, please contact Pon-Pam through the platform.